Goal: Build the foundation of discipline, accountability, and ownership required in a global remote environment.

Topics Covered:

• The evolution of remote work and global delivery centers.

• How North American firms assess remote reliability and performance.

• Time-zone alignment, deliverable accountability, and result-based trust.

• Building routines, focus, and autonomy.

• Work-life boundaries and mental health in a remote context.

Deliverables:

• Personalized Remote Readiness Assessment (discipline, communication, independence).

• Individual productivity plan.

Goal: Achieve full operational efficiency with international-grade tools and systems.

Topics Covered:

• Communication: Slack, Teams, Zoom — etiquette and expectations.

• Project management: Jira, Asana, Wrike, Monday.

• Time tracking: Toggl, Harvest, or NetSuite Time Entries.

• Documentation and reporting best practices (Notion, Confluence, Google Workspace).

• Cybersecurity & confidentiality for remote work (VPNs, secure access, data protection).

• Internet, equipment, and workspace standards for professional delivery.

Deliverables:

• Verified Remote Setup Checklist (Expandia Standard).

• Tool proficiency quiz and certification.

Goal: Communicate and collaborate effectively with North American teams.

Topics Covered:

• Understanding workplace culture in the U.S. and Canada.

• How to communicate clearly and proactively in English.

• Writing professional emails, messages, and meeting notes.

• Video call presence and non-verbal cues.

• Constructive feedback, disagreement management, and escalation etiquette.

• Inclusive communication and cultural sensitivity.

Deliverables:

• Recorded role-play simulation with feedback.

• Expandia Communication Framework (phrases, tone, structure).

Goal: Build measurable reliability and transparency through data and communication.

Topics Covered:

• How employers measure remote performance (KPIs, SLAs, OKRs).

• Self-reporting: status updates, blockers, and visibility.

• Documenting work progress — habits of high-performing remote professionals.

• Aligning with project managers and technical leads.

• Understanding Expandia’s HR tracking (attendance, leave, deliverables).

Deliverables:

• Weekly reporting template.

• Personal performance tracker.

Goal: Ensure candidates fully understand their legal rights and responsibilities under the Expandia employment model.

Topics Covered:

• What it means to work under an Employer of Record (EOR) model.

• Benefits and protections under Colombian and LATAM labor law.

• Paid vacation, holidays, health, and pension — how Expandia ensures compliance.

• Data confidentiality and intellectual property protection.

• Payroll, taxation, and currency conversion — how payments are processed.

Deliverables:

• Compliance and Data Security Acknowledgment.

• Expandia Employee Handbook Review Confirmation.

Goal: Develop habits for long-term growth and adaptability in a remote global environment.

Topics Covered:

• Building your personal brand as a remote consultant.

• Continuous learning and certification paths (ERP, CRM, AI tools).

• Balancing multiple clients or projects.

• Networking and internal communication visibility.

• Self-evaluation and mid-term growth planning.

Deliverables:

• 12-Month Remote Growth Roadmap.

• Self-evaluation toolkit for performance review readiness.